The plumbing company you choose to work in your home should be fully licensed, bonded, and insured. A licensed plumber has undergone training, testing, and certification to legally perform plumbing services in your state. Bonding provides consumer financial protection in case the plumber damages your property or fails to complete the job. And insurance covers any accidental injuries or damages that may occur on your property during their work.
Positive reviews and references
Homeowners turn to online reviews and testimonials to evaluate potential plumbing contractors. Top plumbing companies have overwhelmingly positive reviews and a lengthy history of satisfied customers praising their work. Additionally, the best plumbers will happily provide references from recent jobs complete with details like the homeowner’s name, phone number, specific project completed, and overall feedback. Speaking to past customers gives invaluable insight into what working with that plumber is really like. Between shining online reviews and glowing references, you’ll have confidence you’re hiring an acclaimed plumbing professional.
Responsive communication
From your initial inquiry call to project completion, exemplary plumbers maintain clear, prompt, friendly, and thorough communication with you at every stage. They are readily available by phone and email if questions or concerns arise, provide updates if projects run long, and give notice if they’ll be late for an appointment. Professional plumbers understand how stressful and disruptive plumbing issues communication with the customer is a top priority.
Fair pricing
The price plays a significant role when evaluating plumbing service since complex repairs and replacements often cost thousands of dollars. While top plumbers won’t necessarily offer the absolute lowest prices, their pricing is fair, reasonable, and competitive in your area. Their quotes come with no hidden fees or surprise add-ons once work begins usually request discounts for combined projects or simplified jobs requiring minimal time/materials.
Efficiency and timeliness
Plumbing issues inherently take substantial time to address correctly. But in general, highly competent plumbing technicians work efficiently and complete projects as quickly as possible while maintaining meticulous quality. When you need to be out of commission for days waiting on repairs, excessive delays compound your stress significantly. So reliable plumbers provide reasonable time estimates upfront and make good on their word barring unforeseen complications. That way you plan around the project schedule with minimal disruption.
Problem-solving mindset
Every home and plumbing system has its unique layout, materials, issues, etc. Top plumbers don’t rigidly adhere to one-size-fits-all procedures. Instead, they flexibly assess each customer’s needs on a case-by-case basis to craft tailored solutions. Expert troubleshooting skills and a mindset of “we’ll handle whatever challenges arise” set remarkable plumbers apart. You want someone who won’t flounder when unanticipated problems occur but adeptly address them with creative approaches.
Code compliance
Shoddy plumbing work frequently violates safety regulations and building codes, risking fires, structural damage, leaks, and health hazards in a home. Plumbers are truly worth their salt and remain fully versed in local and national plumbing codes to ensure full compliance during installations, repairs, etc. They also guarantee their work, assuring you that if any issues arise due to code violations, they’ll rectify them free of charge. Checking credentials, training logs, and certifications further verifies a plumber’s code compliance.
